Managed IT support for growing businesses

Our bundled Managed IT plan covers the four things most businesses are juggling separately: system monitoring and management, network monitoring and management, live helpdesk support for your staff, and VoIP support. Unlimited vCIO time is included, so you also get the strategic side, budgeting, roadmapping and vendor decisions, not just break/fix.

If you already have some of that handled, you can take the pieces à la carte instead. Security tooling (RMM, endpoint detection and response, email security, and backup) is available as a full bundle or picked individually.

Pricing is per user and fully published. You can build your own estimate on our pricing page before you ever speak to us. À la carte, system monitoring is $39/user, network monitoring $29/user, helpdesk $45/user, and VoIP support $25/user. The bundled Managed IT plan includes all four plus unlimited vCIO, with a $475/month minimum and a one-time setup fee.

We use stacked billing, which means your earliest users never reprice as you grow. Project and hourly work is $150/hour standard and $300/hour after hours, billed in 15-minute increments. Every figure is an estimate until we do a short environment review and put final pricing in writing.

Critical issues get a response in under 15 minutes — roughly 80% faster than the industry average. That is a response from a technician, not an automated ticket acknowledgement.

Standard business hours are covered as part of your managed IT support plan. If your business needs coverage outside those hours, after-hours on-call is available as a $150/month add-on.

No. A lot of our clients keep their internal IT staff and use us as the layer underneath — monitoring, patching, security tooling, after-hours coverage, and escalation for the problems that eat an internal person's whole week.

That co-managed arrangement is usually the cheapest way to get 24-hour coverage and enterprise-grade security tooling without hiring a second or third person. If you have no internal IT at all, we can be your whole managed IT support department instead.

We start with an environment review: what hardware and software you run, where your data lives, what your security posture looks like, and what is currently costing you time. That review is what turns an estimate into a firm quote.

Onboarding is staged so your team keeps working throughout — we deploy monitoring and security agents first, take over the helpdesk, then migrate anything that needs migrating on a schedule you approve. Cutovers that carry real risk are done outside business hours.

We serve four markets, with remote support available everywhere:

• Phoenix, AZ: headquarters at 200 E Van Buren St, 4th Floor, covering the metro including Scottsdale, Mesa, Tempe, Gilbert, Glendale and Chandler.
• Las Vegas, NV: 6655 West Sahara Ave, Suite A216, covering Henderson, North Las Vegas and Summerlin.
• Houston, TX: the Galleria, Memorial and Uptown corridor.
• Puerto Rico: served from San Juan.

Most of what we do is delivered remotely, so if you are outside those metros it is still worth asking. The locations page has the full list.

Security is layered rather than a single product. The stack includes RMM and endpoint management, AI-powered endpoint detection and response, email security, and backup and data protection — so a threat that gets past one control still runs into the next.

On top of the tooling we offer cybersecurity awareness training at $8/user, because the majority of successful breaches still start with someone clicking something. Multi-factor authentication, DNS filtering, managed firewall and managed detection and response are all available as part of that program.

Yes. We work with medical practices, professional services firms, logistics, hospitality, real estate and gaming, all of which carry their own compliance obligations. The controls that matter for audits — access control, patch evidence, monitored backup, retention, and documented incident response — are part of the standard build, not an upsell.

Tell us which framework you answer to and we will map what you already have against what it requires before you commit to anything.

Yes. Cloud migrations, infrastructure refreshes, Microsoft 365 moves, office buildouts, application development, Power BI work and staff augmentation are all available as standalone projects at $150/hour standard or $300/hour after hours, billed in 15-minute increments.

Plenty of clients start with a single project and move to a managed plan afterwards. There is no requirement to do so.

If you find comparable managed IT support at a better price, we will match it, and in most cases beat it with stronger SLA guarantees. No questions, no surprises.

Send us your current invoice and scope of service. If we cannot genuinely improve on it we will tell you that rather than move you for the sake of it.

Two ways. Build an estimate on the pricing page to see roughly where you would land, or skip straight to a conversation — call (888) 656-MBPS, fill in the form on this page, or book a time with our team.

The first call is a conversation about your environment and what is not working, not a pitch. You will get a written quote after the environment review.